Data protection

1. DATA PROTECTION AT A GLANCE

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This could, for example, be data that you enter into a contact form.

Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided error-free. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request that this data be corrected, blocked or deleted. You can contact us at any time at the address given in the legal notice if you have any further questions about data protection. You also have the right to lodge a complaint with the responsible supervisory authority.

Analytics and Third Party Tools

When you visit our website, your surfing behavior can be statistically evaluated. This happens primarily with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information about this in the following data protection declaration.

You can object to this analysis. We will inform you about the objection options in this data protection declaration.

2. GENERAL INFORMATION AND MANDATORY INFORMATION

data protection

The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g. when communicating via email) can have security gaps. Complete protection of data from access by third parties is not possible.

Note on the responsible body

The responsible body for data processing on this website is:

Anja Pfunder
In the Käppele 15
79400 Kandern

Telephone: 07626 9744660
Email: shop@belletrice.com

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. All you need to do is send us an informal email. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the responsible supervisory authority

In the event of data protection violations, the person affected has the right to lodge a complaint with the responsible supervisory authority. The responsible supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html .

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the data to be transferred directly to another person responsible, this will only be done if it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or. TLS encryption. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If there is an obligation to provide us with your payment data (e.g. account number for direct debit authorization) after concluding a paid contract, this data will be required for payment processing.

Payment transactions using common payment methods (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line.

With encrypted communication, the payment details you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to free information at any time about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correct, block or delete this data. You can contact us at any time at the address given in the legal notice for this purpose or for further questions on the subject of personal data.

Objection to advertising emails

The use of contact details published as part of the imprint obligation to send unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, such as spam emails.

3. DATA COLLECTION ON OUR WEBSITE

Cookies

Some of the websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and that your browser saves.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are necessary to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies in order to provide its services in a technically error-free and optimized manner. If other cookies (e.g. cookies to analyze your surfing behavior) are stored, they will be treated separately in this data protection declaration.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• operating system used
• Referrer URL
• Host name of the accessing computer
• Time of server request
• IP address

This data will not be merged with other data sources.

The basis for data processing is Article 6 Paragraph 1 Letter b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us in order to process the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

The data entered into the contact form is therefore processed exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Registration on this website

You can register on our website to use additional functions on the site. We only use the data entered for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration.

For important changes, such as the scope of the offer or technically necessary changes, we use the email address provided during registration to inform you in this way.

The data entered during registration is processed based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing that has already taken place remains unaffected by the revocation.

The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.

Data transmission when concluding a contract for online shops, retailers and shipping of goods

We only transmit personal data to third parties if this is necessary as part of the contract processing, for example to the company entrusted with the delivery of the goods or the credit institution entrusted with the payment processing. The data will not be transmitted further or will only be transmitted if you have expressly agreed to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Article 6 Paragraph 1 Letter b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

4. ANALYSIS TOOLS AND ADVERTISING

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.

Browser plugin

You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de .

Objection against data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: [google_analytics_optout]Deactivate Google Analytics[/google_analytics_optout]

You can find more information about how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de .

Order data processing

We have concluded a data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics

This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be created that contain information about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.

5. NEWSLETTER

Newsletter data

If you would like to receive the newsletter offered on the website, we need an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter . No further data is collected or only collected on a voluntary basis. We use this data exclusively to send the requested information and do not pass it on to third parties.

The data entered into the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your consent to the storage of data, the e-mail address and their use to send the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. email addresses for the member area) remains unaffected.

Newsletter2Go

This website uses Newsletter2Go to send newsletters. The provider is Newsletter2Go GmbH, Nürnberger Straße 8, 10787 Berlin, Germany.

Newsletter2Go is a service that, among other things, can be used to organize and analyze the sending of newsletters. The data you enter for the purpose of subscribing to the newsletter will be stored on Newsletter2Go's servers in Germany.

If you do not want any analysis by Newsletter2Go, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. You can also unsubscribe from the newsletter directly on the website.

Data analysis by Newsletter2Go

With the help of Newsletter2Go we are able to analyze our newsletter campaigns. For example, we can see whether a newsletter message was opened and which links, if any, were clicked on. In this way, we can determine, among other things, which links were clicked on particularly often.

We can also see whether certain previously defined actions were carried out after opening/clicking (conversion rate). For example, we can see whether you made a purchase after clicking on the newsletter.

Newsletter2Go also allows us to divide (“cluster”) newsletter recipients based on different categories. The newsletter recipients can be divided, for example, according to age, gender or place of residence. In this way, the newsletters can be better adapted to the respective target groups.

Detailed information about the functions of Newsletter2Go can be found at the following link: https://www.newsletter2go.de/features/newsletter-software/ .

Legal basis

Data processing is based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

Storage period

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from both our servers and Newsletter2Go's servers after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. email addresses for the member area) remains unaffected.

For more information, please see Newsletter2Go's data protection regulations at: https://www.newsletter2go.de/features/datenschutz-2/ .

Conclusion of a contract for order data processing

We have concluded a contract with Newsletter2Go in which we oblige Newsletter2Go to protect our customers' data and not to pass it on to third parties. This contract can be viewed at the following link: https://www.newsletter2go.de/docs/datenschutz/ADV_muster_Newsletter2Go_GmbH_latest_Form.pdf?x48278 .

6. PLUGINS AND TOOLS

Google Web Fonts

This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you use must connect to Google's servers. This gives Google knowledge that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offerings. This represents a legitimate interest within the meaning of Article 6 Paragraph 1 Letter f GDPR.

If your browser does not support web fonts, your computer will use a standard font.

Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/ .

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

In order to use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an attractive presentation of our online offerings and to make it easy to find the places we indicate on the website. This represents a legitimate interest within the meaning of Article 6 Paragraph 1 Letter f GDPR.

You can find more information on how to handle user data in Google's privacy policy:https://www.google.de/intl/de/policies/privacy/ .

7. PAYMENT PROVIDERS

PayPal

On our website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

If you choose to pay via PayPal, the payment details you entered will be transmitted to PayPal.

Your data will be transmitted to PayPal on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of past data processing operations.

Instant bank transfer

On our website we offer, among other things, payment by “immediate transfer”. The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter “Sofort GmbH”).

With the help of the “Sofortüberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real time and can begin fulfilling our obligations immediately.

If you have chosen the “Sofortüberweisung” payment method, send the PIN and a valid TAN to Sofort GmbH, which they can use to log into your online banking account. Sofort GmbH automatically checks your account balance after logging in and carries out the transfer to us using the TAN you provided. It then immediately sends us a transaction confirmation. After logging in, your sales, the credit limit of the overdraft facility and the existence of other accounts as well as their balances are automatically checked.

In addition to the PIN and TAN, the payment details you entered and personal data will also be transmitted to Sofort GmbH. Your personal data includes your first and last name, address, telephone number(s), email address, IP address and, if applicable, other data required for payment processing. The transmission of this data is necessary to establish your identity beyond doubt and to prevent attempted fraud.

Your data will be transmitted to Sofort GmbH on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of past data processing operations.

Details about paying with Sofortüberweisung can be found at the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/ .

Data protection declaration for our Facebook page

https://www.facebook.com/Belletrice-Cosmetics-107850599247302/

Name and address of those responsible:

Within the meaning of the EU General Data Protection Regulation and other data protection regulations, those jointly responsible for the operation of this Facebook page are:

Anja Punder
Belletrice Cosmetics
In the Käppele 15
79400 Kandern

Contact:

Telephone: 07626 9744660
Fax: 07626 9744661
Email: shop@belletrice.com

and

Facebook Ireland Ltd. (hereinafter “Facebook”) 4 Grand Canal Square
Grand Canal Harbor Dublin 2
Ireland

The agreement on joint responsibility according to Art. 26 GDPR can be found here https://www.facebook.com/legal/terms/page_controller_addendum

This agreement has been entered into in this form by Facebook Ireland Ltd. provided and we as users of the fan pages, you accept by using Facebook. We cannot assess whether this agreement meets the requirements of Article 26 GDPR.

Information via our Facebook page

We operate this site to draw attention to our services/products and to get in touch with you as a visitor and user of this Facebook page and our website. Further information about us and our activities, companies, etc. can be found on our website at https://www.belletrice.com/

As the operator of the Facebook page, we have no interest in collecting and further processing your individual personal data for analysis or marketing purposes. Further information on how we handle personal data can be found in our data protection declaration on our website at: https://www.belletrice.com/datenschutz/

The operation of this Facebook page, including the processing of users' personal data, is based on our legitimate interests in providing timely and supportive information and interaction options for and with our users and visitors in accordance with Article 6 Paragraph 1 Letter f) GDPR . Consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter b) GDPR for the processing of personal data can only be technically obtained by Facebook. Facebook currently does not offer such a consent option.

Processing of personal data by Facebook

The European Court of Justice (ECJ) decided in its ruling of June 5, 2018 ( http://curia.europa.eu/juris/document/document.jsf?text=&docid=202543&pageIndex=0&docl ang=DE&mode=req&dir=&occ= first&part=1&cid=298398 ), that the operator of a Facebook page is jointly responsible with Facebook for the processing of personal data.

We are aware that Facebook processes user data for the following purposes:

• Advertising (analysis, creation of personalized advertising)
• Creation of user profiles

To store and further process this information, Facebook uses cookies, i.e. small text files that are stored on the users' various devices. If the user has a Facebook profile and is logged in to it, storage and analysis also takes place across devices.

Facebook's privacy policy contains further information on data processing: https://www.facebook.com/about/privacy/

Objection options (so-called opt-out) can be set here: https://www.facebook.com/settings?tab=ads and here http://www.youronlinechoices.com .

Facebook Inc., the US parent company of Facebook Ireland Ltd. is certified under the EU-US Privacy Shield and thus promises to adhere to European data protection guidelines. Further information about Facebook's Privacy Shield status can be found here: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.

As the operator of the site, we cannot rule out the transfer and further processing of users' personal data to third countries, such as the USA, as well as the associated possible risks for users.

Statistical data

Statistical data from different categories is available to us via the so-called “Insights” on the Facebook page. These statistics are generated and provided by Facebook. As operators of the site, we have no influence on the creation and display. We cannot turn off this function or prevent the generation and processing of the data. For a selectable period of time and for the categories of fans, subscribers, people reached and people who interacted, Facebook provides us with the following data relating to our Facebook page:

Total number of page views, likes, page activity, post interactions, reach, video views, post reach, comments, shared content, replies, proportion of men and women, origin based on country and city, language, views and clicks in the shop, clicks on Route planner, clicks on phone numbers. Data on the Facebook groups linked to our Facebook page are also provided in this way. Due to the constant development of Facebook, the availability and processing of data is changing, so we refer to the above-mentioned Facebook data protection declaration for further details.

We use this data, available in aggregate form, to make our posts and activities on our Facebook page more attractive to users. For example, we use the distributions according to age and gender for an adapted approach and the users' preferred visiting times for a time-optimized planning of our contributions. Information about the type of devices visitors use helps us to adapt the posts visually and creatively. In accordance with the Facebook Terms of Use, to which each user has agreed when creating a Facebook profile, we can identify the page's subscribers and fans and view their profiles and other information shared by them.

User rights

If you have any questions about your rights, please contact Facebook directly.

You have the right to free information about your personal data stored on Facebook and, if necessary, the right to correct, restrict the processing or delete this data. You also have the right to data portability.

Finally, you also have the right to complain to the data protection supervisory authority about Facebook's processing of your personal data.

If questions for information are asked of us as the site operator, we are obliged by the additional agreement with Facebook to forward these inquiries - whether from private individuals or authorities - to Facebook within 7 days.

This also results from the above Controller Addendum https://www.facebook.com/legal/terms/page_controller_addendum

If you need support or have any other questions, please contact us by email at info@belletrice.com If you no longer wish the data processing described here in the future, please cancel by using the function “I don't like this page more” the connection of your user profile to my site.

Status of information: December 13th. 2018

© 2018 Attorney Sabrina Keese-Haufs | www.lawlikes.de